If you have any question or need help with your account, you may contact us to assist you.
07:00 - 19:00;
00800 4508 4508
Get a free first aid kit with your minimum purchase value of £150
1. How long is the promotion valid on the e-store?
The promotion is valid from 30th November 2016 05:01 am whilst stocks last until 31th December 2016 23h59 pm.
2. How do I qualify for the first aid kit?
Simply add your items to your basket. If your total purchase is £150 or more (excluding delivery cost), a free first aid kit will automatically be added to your basket at the checkout stage.
3. Will the delivery cost count towards the qualifying value?
No, to be eligible for a complimentary first aid kit, the minimum amount to spend is £150, excluding delivery cost.
4. What is the returns policy for the first aid kit promotion?
If you would like to return an item (s) purchased as part of the promotion and your original order value falls below £150, you will need to return the complimentary first aid kit as well.
Please note, we won’t be able to process a refund unless we receive the complimentary first aid kit.
Our usual returns policy applies click here for more information.
5. What happens if my order is faulty?
If the complimentary first aid kit is faulty a replacement one will be issued. Note this is subject to availability.
If one or more of the items in your order are faulty then please contact our customer care team directly. You won’t be expected to return your free first aid kit.
6. Does the first aid kit promotion include sale items?
Yes, you will qualify for a free first aid kit if you spend £150 or more (excluding delivery cost) on full price or sale items on the eSTORE.
7. What are the Terms and Conditions for the first aid kit promotion?
Please see the Terms and Conditions below.
Terms and Conditions
1. These terms and conditions (“Rules”) apply to this “Free first aid kit” promotion. By taking part in the promotion, you agree to these Rules.
2. This promotion is organised by W. L. Gore & Associates GmbH, Aiblinger Strasse 60, 83620Feldkirchen-Westerham, Germany.
3. In the event of any dispute regarding the Rules or the conduct of this promotion, the decision of Gore shall be final and no correspondence or discussion shall be entered into.
4. Your attention is drawn in particular to the limitations of liability contained in these Rules.
5. To qualify to receive a GORE first aid kit (“Gift”) under this promotion you must purchase Gore goods to a minimum retail value of £150 in a single transaction from the Gore eStore (at www.goreapparel.co.uk) or other participating authorised GORE retailer during the period 30th November 2016 whilst stocks last until the 31th December 2016. Please note that other retail stores will not be participating.
6. If you return your purchase for any reason you must also return your Gift. This also applies for partial returns, if the value of the remaining transaction under which you obtained the Gift is below the minimum value of £150. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.
7. Only one Gift is permitted, per transaction and per store/website visit.
8. To participate you must be UK resident and at least 16 years old on 30th November 2016.
9. This promotion runs from 30th November 05:01 am while stocks last until the 31th December 2016 23h59 pm.
10. Gifts are not exchangeable for cash, or for any other GORE product or gift.
11. GORE reserves the right to cancel the promotion or amend the Rules without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside GORE's reasonable control.
12. This promotion and these Rules will be governed by the German Law.
13. GORE accepts no responsibility for any damage, loss, injury or disappointment suffered by any as a result of participation in this promotion, attempted participation or acceptance of any gift.
How to contact us
14. You can contact Gore in relation to this promotion at the phone number given below:
First aid kit promotion
Call us at 00800 4508 4508